Our returns policy

If you change your mind or the item does not suit the intended space, you may return your purchase to us within 30 days of the date you received it, no questions asked. We'll give you a store credit voucher in an amount equal to the price you paid for the product, less our shipping costs.

 

Are all products returnable?

Unfortunately, not all items sold on Assembl are returnable.

Non-returnable items excluded from all change of mind returns include:

  • - Products described as "made to order"
  • - Mattresses, bedding and pillows
  • - All forms of clearance stock (e.g. warehouse, floor stock etc.)
  • - Clearance items
  • - Personalised items
  • - Gift Cards
  • - Orders for commercial or non-domestic use

 

What costs are associated with returning an item?

You will be responsible for all shipping charges to facilitate a change of mind return. Your initial shipping charge is non-refundable and you will also be charged the shipping costs to return the item back to the supplier's warehouse.

 

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